Reviews For Sport Clips Haircuts of Moon Valley

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5 rating

I'm writing this review to call out Melissa who cut my hair tonight. I called to make sure the shop was open, as it was a holiday. She was polite and said they were, and then I asked if my usual stylist was in. She advised she wouldn't be in, and provided me with her next day. I didn't have time to wait, and I asked if anyone could cut my hair for a flat top. She advised she had never done it before, but she took on the challenge. She was friendly and professional. She did an amazing job, and I'm glad she took on a challenge that many have denied me on before at other stores. If this wasn't enough, she called me that night to inform me that I dropped my credit card. This was a life saver as I would have likely thought I lost my card, resulting in me canceling, and wait for a replacement. It's ppl like this that makes me know I'm in the right shop.

1 rating

My son walked in there at 7 p.m. on Monday August 23rd 2021 four girls were working at the time only two were sitting waiting and only two were cutting hair and my son was told that they could not do his hair that they were shorthanded and wouldn't have enough time now this is that 7 p.m. they don't close for an hour I was next door shopping so I came out to talk to my son I also called the lady at the front desk and ask her why he cannot get his haircut and that's exactly what she had told me and no more did I hang up the phone with her and me and my son went to go get in our vehicle two of them were walking out the door at the same time and headed to McDonald's this has happened more than once I've heard from other people that get their hair cut their this is not the way that you should take care of your customers because we've been going there for over eight years now and since they have switched a lot of girls lately they have been rude also ran my card and didn't cancel it and I never got my money back and he would not give me a refund but they turn us away an hour before closing and there's only two waiting and that's it. I don't even know if they were getting their haircut or not I just know that there was two boys sitting there for a man and a boy and my son got turned away at 7 p.m. and add hour for closing and they said that they were short-handed when they have four girls working in there two of them went to McDonald's in the other two were cutting hair that's not what I call good customer service

5 rating

Been coming to see Brittany for years cause she is very personable and understands just what I need. Top notch cut

Rated 3.1 out of 5.0 based on 17 Client reviews

5
Louid R. | October 11, 2021 Haircut

"I'm writing this review to call out Melissa who cut my hair tonight. I called to make sure the shop "

1
J F. | August 23, 2021 Service

"My son walked in there at 7 p.m. on Monday August 23rd 2021 four girls were working at the time only"

5
Matthew A. | August 16, 2021 Google

" Been coming to see Brittany for years cause she is very personable and understands just what I need"

5
Don D. | August 16, 2021 Google

" Great hair cut"

5
Preston M. | April 4, 2021 Overall Experience

"Sierra is a super stylist with above average customer service!...:)"

1
Michelle O. | February 7, 2021 Service

"This is Joe O’s wife. He Told me he left a review and I just now read it. It takes a lot to make Joe"

1
Joe O. | February 6, 2021 Service

"I'm done with this place. The App has been F'd up for a couple months now - for the last two haircut"

1
Joe O. | February 6, 2021 Overall Experience

"The place is not Covid safe - they had 11 people (8 sitting - with 3 young kids standing) in an 8x8."

1
Joe O. | February 6, 2021 Product

"Sports Clip Product - BUYERS BEWARE! I purchased $75 of GIBS Shampoo / Conditioner at my haircut and"

1
Ozgur C. | August 11, 2020 Service

"I wouldn’t recommend no one Tina at this store so disrespectful, nasty and careless about service wh"