Overall Experience Reviews For Sport Clips Haircuts of Moon Valley

5 rating

Great Location! Clean and well ran store! In and out in a timely manner thanks to the online check in! Everyone is friendly and welcoming. Thank you to my stylist Nicole for the wonderful experience and you will see me again!

1 rating

The wait estimate is a joke the wait time is at least 2 to 3 times longer. When you sign in you will get a time of 27 or so minutes but the wait time is not even close. I have tried to get my hair cut twice at this location and have never gotten in even close to the estimated time. What happens you get the estimated time and sit there a 1/2 hour and than they will put your name on deck for at least another 1/2 hour. So after you have burned 30 to 45 minutes waiting do you really go and waste another 1/2 hour waiting somewhere else. At least be honest I would have not had a problem coming back in 45 minutes if I was told it would be an hour before they would see me but to lie and say the wait is 29 minutes when you know people are going in breaks and just have people wait is not a business I will go back to. The hair cut was just average and not worth a hour wait. I have told my friends about the false times given they will not be good night to this location either

5 rating

Fact is I am writing to compliment CHRISTINA for the haircut she gave me today. After trying to figure out my request for a 1930's style retro haircut she got it right on the money. I am very pleased with my haircut now that I am at home and can look at it properly. CHRISTINA did a good job of welcoming me as a new customer with a "Buddy Card". She also did an excellent presentation for the hair care products that she thought would be good for me. The 'Shower Room' shampoo and massage was excellent and VERY relaxing - I could have dozed there for the rest of the afternoon! The Tea Tree shampoo was great too! Thank you CHRISTINA for a great experience at SportClips today. My Fedora hats are going to look great with this haircut!

Rated 4.0 out of 5.0 based on 4 Client reviews

5
Dean H. | January 10, 2019 Overall Experience

"Great Location! Clean and well ran store! In and out in a timely manner thanks to the online check i"

1
Bob J. | December 30, 2018 Overall Experience

"The wait estimate is a joke the wait time is at least 2 to 3 times longer. When you sign in you will"

5
Joseph B. | February 17, 2018 Overall Experience

"Fact is I am writing to compliment CHRISTINA for the haircut she gave me today. After trying to fig"

5
Neil H. | September 25, 2017 Overall Experience

"Excellent experience! Jami was awesome. Very friendly, made me feel comfortable, and I left with a"